7cbaji Privacy Policy and Data Protection

0 Introduction

7cbaji ("we", "us", or "the platform") is a trusted online gaming service provider in Bangladesh. Your privacy matters greatly to us, and we handle your personal information with the utmost care.

This privacy policy explains what information we collect when you use the 7cbaji website and services, why we collect it, how we use it, when we share it with third parties, and what rights you have over your information.

1 What Information We Collect

7cbaji may collect the following categories of information:

1.1 Identity Information

• Full name and date of birth
• Email address
• Mobile number
• National ID or passport number (for identity verification)
• Address and country of residence

1.2 Financial Information

• bKash, Nagad, Rocket, or bank account details (only for completing transactions)
• Deposit and withdrawal history
• Betting and gaming history

1.3 Technical Information

• IP address and device type
• Browser type and version
• Operating system
• Login date, time, and session information
• Information collected from cookies and similar tracking technologies

1.4 Communication Information

• Content of communications with us via live chat or email
• Details of complaints and requests

2 Purpose of Data Collection

We use your information for the following legitimate purposes:

2.1 Account and Service Management

• Opening, verifying, and managing accounts
• Processing deposits and withdrawals
• Activating bonuses and promotions
• Managing the VIP program

2.2 Security and Identity Verification

• Preventing fraud and money laundering
• Ensuring account security
• Age verification — ensuring access only for users aged 21 and above
• Detecting and preventing multiple accounts

2.3 Customer Service and Support

• Providing support via live chat and email
• Resolving complaints and appeals
• Analysing feedback to improve service quality

2.4 Responsible Gaming

• Monitoring gaming behaviour
• Identifying addiction risks and providing support
• Managing self-exclusion and limit-setting

2.5 Marketing and Communications

With your consent, we may notify you by email about relevant promotions, bonus offers, and updates. You will have the option to unsubscribe at any time.

3 Cookies and Tracking Technologies

7cbaji uses cookies to improve website functionality and user experience. Cookies are small text files that your browser stores on your device.

3.1 Types of Cookies

• Essential Cookies: Required for login sessions and security
• Functional Cookies: For remembering your preferences and language settings
• Analytical Cookies: For understanding site usage (anonymous statistics)
• Marketing Cookies: For displaying relevant advertisements (only after consent)

4 Data Sharing and Disclosure

7cbaji does not sell your personal information to third parties. However, information may be shared in the limited circumstances described below:

4.1 Service Provider Partners

• Payment processors (bKash, Nagad, Rocket, banks)
• Identity verification services
• Technical infrastructure providers
• Game software providers (only information necessary for game operation)

These partners may use your information only to complete specific tasks and are required to comply with our privacy standards.

4.2 Legal Obligations

We may disclose information to comply with court orders, regulatory authority directives, or requirements under applicable law. This includes investigations under anti-money laundering (AML) and counter-terrorism financing (CFT) laws.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred. We will notify you in such circumstances.

5 Data Security Measures

7cbaji has implemented industry-standard technical and organisational measures to protect your personal information:

• SSL Encryption: All data transmissions are protected by 256-bit SSL encryption
• Server Security: Data is stored on secured and encrypted servers
• Access Controls: Only authorised staff can access the information they need
• Regular Audits: Security measures are regularly reviewed and tested
• Two-Factor Authentication: Two-step verification for account protection
• Staff Training: All staff are trained in privacy and data protection

6 Data Retention Period

We retain your information only for as long as necessary. When determining retention periods, we consider the following:

• All information is retained while the account is active
• Financial and transaction data is kept for a specific period after account closure as required by law
• Identity verification documents are retained in accordance with relevant regulations
• Marketing data is kept until you withdraw consent or until a maximum specified period, whichever comes first

After the retention period ends, data is securely deleted or anonymised.

7 Your Rights and Controls

You have the following rights over your personal information:

7.1 Right of Access

You may request to know what information we hold about you.

7.2 Right of Rectification

You may request the correction or update of inaccurate or incomplete information.

7.3 Right of Erasure

In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.

7.4 Right to Restrict Processing

You may request that the use of your information be limited for specific purposes.

7.5 Right to Object

You may object to marketing communications or the processing of your information.

7.6 Right to Withdraw Consent

For information processed on the basis of your consent, you may withdraw that consent at any time. However, any processing that took place before withdrawal remains valid.

8 Protection of Minors

7cbaji strictly provides services only to those aged 21 and above. We do not knowingly collect any information from minors.

• Age verification is mandatory at the time of account registration
• Identity documents are verified in cases of suspicion
• If any minor's information is collected, the account is immediately closed and the information deleted

If you believe a minor is using our services, please contact us.

9 International Data Transfers

Information may sometimes be processed outside Bangladesh as needed to operate our services. In such cases we ensure that:

• The receiving party complies with adequate protection measures
• Appropriate contracts and protective clauses are in place
• Only the necessary information is transferred

10 Third-Party Links and Services

If our website contains links to third-party websites, we are not responsible for the privacy policies of those sites. We recommend reading their privacy policies before visiting third-party sites.

Game software providers used on our platform also operate under their own privacy policies. However, your account information is managed solely by 7cbaji.

11 Policy Changes

We may update this privacy policy from time to time. If any important changes are made, we will:

• Post a notice on the website
• Notify registered users by email
• Update the "Last Updated" date at the top of the page

If you continue using the service after the changes, you will be considered to have agreed to the updated policy. We therefore recommend reviewing this policy regularly.

12 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us: